Last Updated: October 26, 2023

Vasotomys ("us", "we", or "our") operates the website (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Vasotomys is created with the help of a standard template and tailored to our specific operations in Canada, adhering to PIPEDA (Personal Information Protection and Electronic Documents Act) and relevant provincial privacy laws.

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle your data, ensuring transparency and compliance with Canadian privacy regulations. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This includes information you provide directly when you fill out forms, contact us, or use our services, as well as information collected automatically through your use of our website, such as IP addresses and browsing data via cookies. The types of information collected are essential for delivering personalized and efficient consulting services. We ensure that the collection is limited to what is necessary for the identified purposes.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company Name and Business Information (if provided for service inquiries)
  • Address, Postal code, City, Province
  • Cookies and Usage Data

This information is crucial for us to understand your needs, communicate effectively, and provide tailored consulting solutions. We treat all Personal Data with the utmost confidentiality and use it solely for the purposes stated in this policy or as otherwise consented by you.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information helps us understand user behavior, improve our website's functionality, optimize user experience, and ensure the security of our platform. Analyzing Usage Data allows us to identify trends and enhance our service offerings.

2. Use of Data

Vasotomys uses the collected data for various purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To notify you about changes to our Service or new offerings that may be relevant to you.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support and respond to your inquiries effectively and efficiently.
  • To gather analysis or valuable information so that we can improve our Service and tailor our consulting offerings to better meet your business needs.
  • To detect, prevent and address technical issues or potential security threats, safeguarding our platform and your information.
  • To comply with legal obligations applicable in Canada, ensuring our operations are lawful and transparent.

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so, or seek your explicit consent where required.

3. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable Canadian laws), resolve disputes, and enforce our legal agreements and policies. The retention period is determined based on the nature of the information and the purposes for which it is processed. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

4. Disclosure of Data

Under certain circumstances, Vasotomys may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency in Canada). We may also disclose your Personal Data in the good faith belief that such action is necessary to: protect and defend the rights or property of Vasotomys; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; or protect against legal liability. We carefully review all such requests to ensure they are legitimate and comply with applicable laws.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice and obtain consent where necessary. This does not include trusted third-party website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with Canadian privacy standards. These third parties are contractually bound to protect your data.

5. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (such as SSL encryption, access controls, regular security audits, and data minimization practices), we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Our team is trained on data protection best practices to ensure your information is handled responsibly.

6. Your Data Protection Rights under Canadian Law (PIPEDA)

Vasotomys aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights as per Canadian privacy laws:

  • The right to access, update or delete the information we have on you. You can request access to your personal information and ask for corrections if it's inaccurate.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data for particular purposes, subject to legal or contractual restrictions.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information in certain situations.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Vasotomys relied on your consent to process your personal information. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Please note that we may ask you to verify your identity before responding to such requests to ensure the security of your information and prevent unauthorized access. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in Canada (e.g., the Office of the Privacy Commissioner of Canada).

7. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. These technologies are used to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service effectively. For more details on the types of cookies we use and how to manage your preferences, please see our Cookie Consent banner and options available through your browser settings. We are committed to providing transparency regarding our use of such technologies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, service offerings, or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after such modifications will constitute your acknowledgment of the modified policy and agreement to abide and be bound by it.

9. Contact Us

If you have any questions about this Privacy Policy, our data handling practices, or your rights concerning your personal information, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: ./contacts.html
  • By phone number: +1 (800) 357-4962 (ask for Privacy Officer)
  • By mail: Privacy Officer, Vasotomys, 123 Business Bay, Suite 400, Toronto, Ontario, M5X 1A1, Canada